How to Respond to Social Media Disasters


If you have a Twitter or Facebook, you've probably seen it happen before: a company or celebrity gets involved in some sort of controversy, and makes things even worse with their response over social media. It's happened many times in the past and will happen many more times in the future. While you might think it'll never happen to you, it doesn't hurt to be prepared for the worst-case scenario.

So how do you respond to a disaster situation on social media and spare yourself a huge hit to your business? Here are a few tips:

Social media should be a fun way to get to know your customers, not something you need to worry about causing controversy with. But controversies do arise, so if one ever happens with your company you can follow these tips to deal with it!



infusionsoft certified consultant



Thomas von Ahn | Chief Elephant Slayer | Viral Solutions LLC
thomas von ahn

Watch out elephants! This slayer of business challenges comes with 30 years of record breaking sales, marketing, operations, training and leadership experience . He has worked face-to-face with 100’s of small business owners as well as large firms. His love of creating, communicating, developing and executing results for clients shines with each project, publication and training event. His entrepreneurial spirit, passion, industry experience, education, problem-solving prowess, charismatic personality and been-there-done that attitude leads his client focused approach.



At Viral Solutions we are committed to seeing YOU succeed. It is our goal to grow your business with proven digital marketing strategies that will help your business for the long haul.

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Filed Under: Social Media