The best employees thrive on great feedback. But what happens if you as the leader in your company are providing poor feedback? Chances are, the satisfaction of your employees and the quality of their work will both suffer.
Here are some of the most common qualities of bad feedback. Consider whether you are guilty of any of these and how you can adjust them to improve the feedback you give to your team:
• You fear giving feedback. A lot of times, people who are afraid of providing feedback will use a lot of tentative language when giving it. You need to be straightforward with the feedback you provide. It should be delivered clean and direct, without any sort of “careful” wording. In the end, honesty is what is most important.
• You don’t want to hurt feelings. You don’t have to hurt feelings when giving feedback, even if that feedback is negative. If you are providing feedback in hopes of helping your employee, then you will only build the trust they have in you. Let them know that you are there to help them improve and are willing to work with them.
• You are unprepared. Do your research before giving your feedback to an employee. The power of the feedback you give can be immense, so you should make sure that you know what you’re talking about and have determine how you are going to deliver the feedback before the time comes to do so.
• You don’t do it in the right setting. Important feedback should never occur on the fly, in a public space or in a quick email blast. Try to set up meetings in person where you have a chance to actually sit down and talk face to face. This allows you to control the tone of the feedback much better and to give the employee a chance to speak their mind and ask questions as well.
• You use the wrong tone. Never come off as being angry, irritated or apathetic if you are hoping to make a positive difference with your feedback. The tone and energy you have when giving your feedback is just as important as the verbal messages you’re communicating.
Guilty of any of these bad feedback habits? Work with Viral Solutions to become more effective at getting the most out of your employees.