Proven Methods of Boosting Customer Satisfaction


Even though happy customers are the foundation of any successful business, a surprisingly small amount of companies actually know how to measure the satisfaction levels of their customers. Whether it’s through the use of surveys, monitoring the kinds of reviews and feedback you’re getting online or tracking what people are saying about your brand on social network, you have many different options to give you a good idea of your customers’ satisfaction levels.

Once you have figured out how to measure customer satisfaction, you can work on increasing it, using tactics such as:

Do everything possible to keep your customers happy, and they’ll keep on coming back. For more tips, reach out to us today at Viral Solutions.
infusionsoft certified consultant



Thomas von Ahn | Chief Elephant Slayer | Viral Solutions LLC

thomas von ahn


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Filed Under: Analytics

About Thomas von Ahn

With more than 30 years of experience in B2B sales across various industries, Thomas has unique insight into both the offline and online sales sphere. It was during his time in the trenches that Thomas noticed a recurring theme: Though business owners are knowledgeable about their craft or trade, they often struggle to market and sell to their prospects. This realization is what prompted Thomas and his now business partner, Christine, to bring Viral Solutions to life. Since starting the company, Thomas has been able to assist countless business owners in developing a solid marketing plan based upon sound marketing strategy, then assigning the marketing tactics to a team of talented employees, and, finally, watching those actions unfold—his true passion.

Though Viral Solutions is on Thomas’ mind 24/7, he does occasionally take a break to cheer on the Green Bay Packers and enjoy his adopted home of Wisconsin. Much of his family also works at Viral Solutions, and this closeness with family and employees is the cornerstone of the Viral Solutions culture.