While many people in the business world tend to spend too much time on email, there are certain types of messages that you should never cut out of your routine. These types of messages range from being motivational to personal, and every one of them has its own unique benefits.
- The Thank You Note. The great thing about the thank you note is that it can be used in a wide variety of situations. You can send formal thank yous to a potential employer for an interview, or a customer or client for continuing to support your business. You can send personal thank you notes to employees for the great work they do for your company. Whatever the scenario, these are great messages to send out to show the people surrounding your business how much they mean to you.
- Big Picture Messages. If you’re the leader of a business, every now and then it’s important to remind the other people in your company about the common vision that you are striving toward and to give some sort of motivational message to help spur them on.
- The Apology. Even business leaders and owners screw up every now and then, and it’s important that you admit your mistake when you do. This type of email doesn’t have to be overly long or mushy, but a brief apology note taking responsibility for a mistake goes a long way toward maintaining great relationships within a business environment.
- The Delegation Message. If you’ve got a lot on your plate, delegating a task to someone else within your company is great because it allows that employee to take on some additional responsibility and to feel that his or her work is truly appreciated. Email is the best way to get this done.
- The Disciplinary Message. In most cases, it’s best to talk face-to-face to an employee that is causing troubles within an office environment. However, every now and then there’s an appropriate situation that will arise for you to use email to deliver a quick, clear message of your displeasure with the employee’s behavior or performance. You should not go over the top with this note, of course, but you might find it a good tool to have in your email arsenal.
Can you think of any other types of email messages that are good to reserve time for every now and then? How do you feel about the tone of an email versus the tone of the same message in a personal phone call?
Christine Kelly | Queen Bee | Viral Solutions LLC